Cookie Policy

Cookies in use on this site

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Cookies and how they benefit you

Our cookies help us:

• Make our website work as you'd expect
• Remember your settings during and between visits
• Improve the speed/security of the site
• Allow you to share pages with social networks like Facebook
• Continuously improve our website for you

Make our marketing more efficient

We do not use cookies to:

• Collect any personally identifiable information (without your express permission)
• Collect any sensitive information (without your express permission)
• Pass data to advertising networks
• Pass personally identifiable data to third parties
• Pay sales commissions

You can learn more about all the cookies we use below

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use
cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

Website Function Cookies

Our own cookies

We use cookies to make our website work including:

There is no way to prevent these cookies being set other than to not use our site.

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:

• YouTube

Disabling these cookies will likely break the functions offered by these third parties

Social Website Cookies

So, you can easily “Like” or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.

Cookies are set by:

• WhatsHelp
• Facebook Connect

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.
Visitor Statistics Cookies
We use cookies to compile visitor statistics such as how many people have visited
our website, what type of technology they are using (e.g. Mac or Windows which
helps to identify when our site isn't working as it should for particular technologies),
how long they spend on the site, what page they look at etc. This helps us to
continuously improve our website. These so called “analytics” programs also tell us
if how people reached this site (e.g. from a search engine) and whether they have
been here before helping us to put more money into developing our services for
you instead of marketing spend.
We use:
• Google Analytics
Managing Cookies
Most browsers allow you to refuse to accept cookies and to delete cookies. The
methods for doing so vary from browser to browser, and from version to version.
You can however obtain up-to-date information about blocking and deleting cookies
via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-websitepreferences
(Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorerdelete-
manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-andprivacy
(Edge).
Blocking all cookies will have a negative impact upon the usability of many
websites.
If you block cookies, you will not be able to use all the features on our website.
The table below explains the cookies we use:
Cookie Information/purpose
_ga
_gat
_gid
_gat_gtag_UA_115157698_1
SIDCC
NID
1P_JAR
CONSENT
NID
Google/Google Analytics/marketing
fr Facebook/Marketing
wh-widget-cookie WhatsHelp/Chat
VISITOR_INFO1_LIVE
GPS
YSC
PREF
remote_sid
YouTube/
wfvt_661256255
wordfence_verifiedHuman
Wordfence/Security Plugin
IDE
test_cookie
doubleclick.net/ DoubleClick uses
cookies to improve advertising. Opt out
of ads personalization using
Google’s Ads Settings